Here's a little tip for all those people waiting in line for great deals on new electronics during the sale season. If, like me, you think one laptop is as good as the next, the decision on brand choice comes down to service. What happens when something goes wrong? Ask the salesperson that question and go so far as to ask for the 1-800 number used to obtain service. Then, before you lay down your credit card: CALL! How long are you on hold? How helpful is the person? How deep is the voicemail maze before you even speak to a human? I've tried it, and been amazed at the differences between companies.
And here's a hopeful note: major recession on the horizon? You'd never know it by the numbers of new TVs flying off the shelves. Does this say more about economic optimism or consumerism out of control? Your thoughts?
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