Showing posts with label social media. Show all posts
Showing posts with label social media. Show all posts

Monday, January 17, 2011

Free Social Media Plan

I've developed a new process for helping small businesses develop a smart, simple social media plan. I'm looking for one or two local small businesses who are willing to be a guinea pig for this process in return for receiving a free plan (regular price $999). Client will agree to offer feedback and be featured in case study/white paper. I will choose the client based on "right fit" (ie: B2C is better for this process).
For more information please email me at kpatterson@sl.on.ca

Happy Marketing!

Kathy

Friday, January 29, 2010

Social Media ROI

Lots of buzz about how measurable internet marketing is. Why then is the return still so low compared to traditional direct? I finally found the hard data this morning. Over 50% of MarCom budgets are spent on Direct. Mail STILL enjoys the best ROI. Email is dismal in comparison. The only channels with a lower ROI than email, are mobile and social media.

I suspect the reason is that most businesses trying new channels - because they are so cheap, quick and dirty - are doing a terrible job at it.

They are shouting rather than listening, hawking rather than offering. Companies using Twitter, Facebook and Email campaigns need to take a page from companies doing it right: Zappos, Amazon, IKEA, etc. You don't need their budgets; you need their smarts.

Coincidentally, I received Godin's new book via FedEx today; Linchpin may provide some of the answers.

If you have questions about your company's efforts, post them here. I'll be launching a marketing troubleshooter blog on this space over Reading Week in March. Stay tuned....